CALOOCAN CITY, Sept. 17 (PIA) -- The government's One Hospital Command Center (OHCC) has served a total of 3,200 patients in its more than one month of serving the public, Metropolitan Manila Development Authority (MMDA) General Manager Jojo Garcia said on Thursday.
"As of Sept.16, nasa total na 3,200 patients ang natulungan natin diyan," Garcia said during this morning's Laging Handa Public Briefing hosted by the Presidential Communications Operations Office (PCOO).
The OHCC, housed and operated at the MMDA Arena in Makati City, facilitates a comprehensive and coordinated response to the COVID-19 pandemic by ensuring effective and efficient health facility referral in Metro Manila.
"Nasa 90 ang average calls per day at naa-address naman natin ito," Garcia added of their agency's commitment to ultimately reduce the waiting time of patients by referring them to the appropriate health facility that could best provide for the level of care they require.
To recall, the Department of Health (DOH) and the Inter-agency Task Force on Emerging Infectious Diseases (IATF-EID), in coordination with the Department of Interior Local Government (DILG), Department of Tourism (DOT), the Bases Conversion and Development Authority (BCDA) and the MMDA, officially launched the unified command center on Aug. 6.
Among its other services, the OHCC also facilitates medical transport and patient pick-up arrangements, provide health system capacity data analytics and risk communications, and optimize the use of critical care services of every hospital in the area.
According to OHCC Operations Manager Dr. Bernadett Pua Velasco, the center can be accessed in three different ways. First, by using the Pure Force Citizens application, which can be downloaded in Google Play store and App Store for free. It can also be accessed by calling its dedicated lines: 02-886-505-00, 0915-777-7777 and 0919-977-3333. Lastly, through Quick Response (QR) codes that the public can scan.
In anticipation of the large volume of calls and referrals, however, the center is powered by an off-site call-taking and dispatch company that will enable OHCC staff to focus on directing and coordinating COVID-19 case referrals, the DOH said. (PIA NCR)